The Family Car Rentals Network
RENTAL QUOTE & RESERVATION REQUEST
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Early booking is encouraged - you get a wider choice of available vehicles and you have our value protection guarantee. If our prices go up between booking time and your rental dates, you pay the rate we quoted. If our prices go down between booking time and your rental dates, you get the new lower price - you can't lose!
Our standard booking deposit is $75 per vehicle and it will be applied against your rental bill.
The booking deposit can be paid online or over the phone by debit or credit card, or alternatively, you can deposit the required funds directly into our bank account (call us and we will give you the details) - but please remember we can't reserve a car for you until this deposit is paid.
When you book a car, we take it out of our "available" list for the period of your rental, thus denying any other enquirers access to the vehicle you have selected. This process is more critical for us than many other car rental operators because we often only have one or two versions of a particular car. When you book a car with us, it is usually "THE ... car" rather than "A ... car".
We try to treat cancellation requests on an individually fair basis, so rather than have a policy of "full refund if x days' notice; 50% if y days' notice and no refund if less than z days' notice" we encourage you to tell us your circumstances. Most cancellations with us end up with either an immediate straight refund or full transfer to another future booking (even for friends or relatives) or a refund conditional upon our ability to get a replacement booking.